Customer Experience
Customer Experience
Ordergroove enables Relationship Commerce experiences for hundreds of brands and retailers. With successful subscription and membership experiences, the company’s technology platform coupled with artificial intelligence, analytics and unmatched consumer expertise helps top brands transform their commerce experiences across every channel while making their consumers’ lives easier. They are remote first.
Pivotree is the only end-to-end Commerce and Master Data Management (MDM) services provider supporting clients from strategy, platform selection, deployment, and hosting through to ongoing support: a single expert resource to help companies succeed in an ever-changing digital commerce landscape. As commerce and information management experts, they know that commerce doesn’t begin and end with an ecommerce platform. Their solutions start with reliable, world-class Commerce and MDM platforms fitting a variety of client needs, situations and budgets.
Point B is a global consulting firm. They solve the world’s most complex business challenges through leading industry expertise and capabilities. Their groundbreaking solutions are steeped in technology and help organizations realize their vision during times of dramatic change. Taking a people-centered approach, they give their customers a clear path to an inclusive and sustainable future. The firm’s diverse set of industry, capability and technology experts can be found across the United States, with international reach via their partnership with Nextcontinent. NOTE: Remote positions are location-specific.
Powerfront is a leading provider of customer engagement technology and solutions. The company’s proprietary engagement software INSIDE™ provides real-time actionable intelligence that empowers businesses to connect with their customers on a deeply personalized level, mirroring the in-store customer experience. INSIDE can be leveraged in a variety of configurations to meet customers’ needs. Its open architecture enables customers in the luxury retail, travel, finance, and government sectors to easily deploy direct connections to their end users while leveraging the power of data visualization and AI to drastically improve operational efficiency and effectiveness.
Remesh allows you to have a live conversation with your customers at scale, using AI to analyze and organize your audience’s responses in real-time. Gain fast, frequent, and efficient insights and make decisions with confidence.
Snapsheet provides the only full mobile claims solution, fully enabling the customer to settle the claim virtually, creating the best user experience in the industry. They make claims simple for everyone. Through our pioneering expertise in virtual estimating and leading cloud-native claims management software, they are transforming the end-to-end claims process – delivering faster, modern claims experiences.
Somo Global is a leading global digital product agency, delivering digital ambitions at pace and scale. They work with some of the world’s largest and most influential brands including Audi of America, and Virgin Media. Their expertise in Financial Services, Automotive, Energy, Utilities, Pharma and CPG make them the ideal partner to help unleash your potential and realise your digital aspirations. Many of their positions are remote.
Support Services Group (SSG) is a global contact center providing top-notch customer care to leading brands worldwide. Their mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. With the right People, Technology, and Solutions, they offer unparalleled customer experience to all clients worldwide. They provide tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more!
Sutherland is a multinational technology-enabled and Business Process Outsourcing (BPO) company specializing in integrated BPO solutions across the back and front office that support the entire lifecycle of our client's customers. (NOTE: Military personnel and family strongly encouraged to apply.)
Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience.
