Call Center
Call Center
AccessNurse is the premier provider of medical call center solutions serving over 500 healthcare organizations in the United States. For the past 25 years, they’ve supported their clients in handling over 30 million patient calls. AccessNurse provides 24/7 telephone nurse triage, answering, and appointment scheduling services for prestigious healthcare organizations across the country.
See also: Exclusively RNs
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to make phone systems easy to manage – accessible, transparent, and collaborative. Aircall believes that a great conversation is the most powerful way to communicate with customers, prospects, candidates, and colleagues. It is designed to enable delightful moments of human connection.
Dialpad is the global leader in AI communications for business, transforming how the world works together. Dialpad customers benefit from truly unified business and customer communications, including a cloud business phone system, text and team messaging, video meetings, and the world’s most advanced AI-powered contact center — all in one beautiful app.
Envera Health is committed to advancing consumer-driven care and making healthcare better. Through their advanced engagement (call) center and unique CRM-enabled full consumer view, they create a unified front door for your health system that extends across marketing, access and care coordination, to deliver a one-touch experience for your consumers. They offer a complete continuum of managed services and hands-on solutions – each custom tailored to meet their clients where they need them most.
InfoCiscion's world class quality and expertise drives performance in sales and customer care with phone/voice, bilingual, email, text, chat, social care, analytics and quality process solutions. Whether providing a complete outsourcing solution or overflow support during peak business, InfoCision deliver superior results on key performance indicators and proactively focus on continuous improvement.
ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs more than 85 Masters and Doctorate Level clinicians.
Support Services Group (SSG) is a global contact center providing top-notch customer care to leading brands worldwide. Their mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. With the right People, Technology, and Solutions, they offer unparalleled customer experience to all clients worldwide. They provide tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more!
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.
Vonage is making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. They provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
