Customer Care

Customer Care

Compass Experience Labs Logo
Industry
https://www.compassexperiencelabs.com/careers
Business Description

Compass Experience Labs's mission is to provide tailor-made customer service. They use clients' brand's voice, style, and tone to deliver a fully integrated customer experience that emphasizes quality as well as value. In doing so, they drive growth and put a smile on clients' customers' faces through exceptional customer service.

 

What Compass says:

"We partner with your business to determine your needs and provide the most appropriate solutions to drive growth. Compass creates unforgettable experiences between your brand and customers.

Our goal is to offer your business and customers authentic omnichannel experiences. We empower our employees and brands to provide the best around-the-clock service possible across multiple channels, including email, phone, chat, social media, and more."

 

NOTE: Some remote positions are location specific.

 

Also see: Gladly

Company Headquarters
638 East 5th Avenue, Columbus, Ohio 43201, USA
Contact
https://www.compassexperiencelabs.com/contact
Hiring Location(s)
Asia-Pacific, US
Concentrix Logo
Industry
Information Technology & Services
Business Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. They create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector.

Company Headquarters
HQ: 44111 Nobel Drive, Fremont, California 94538 USA
Phone
(513) 723-7000
Contact
https://careers.concentrix.com/about/contact-us
Hiring Location(s)
US
Five Star Call Centers Logo
Industry
Outsourcing and Offshoring Consulting
Business Description

Five Star Call Centers creates outrageously amazing customer experiences. It’s pretty simple. Passion. Authenticity. Happiness. They are passionate - over 35 years strong in the call center outsourcing industry. They are authentic – they genuinely care about their clients’ and their customers. They bring happiness – with each and every experience.

Company Headquarters
606 Gateway Drive, PO Box 13, North Sioux City, South Dakota 57049, USA
Phone
(605) 978-2121
Contact
https://fivestarcallcenters.com/contact-us/
Hiring Location(s)
US
InfoCiscion Logo
Industry
Marketing & Advertising
Business Description

InfoCiscion's world class quality and expertise drives performance in sales and customer care with phone/voice, bilingual, email, text, chat, social care, analytics and quality process solutions. Whether providing a complete outsourcing solution or overflow support during peak business, InfoCision deliver superior results on key performance indicators and proactively focus on continuous improvement.

Company Headquarters
HQ: 325 Springside Drive Akron, Ohio 44333 USA
Phone
(877) 462-8353 Toll Free
Contact
https://www.infocision.com/contact-us/
Hiring Location(s)
US
SinglePoint Group Logo
Industry
Outsourcing and Offshoring Consulting
Business Description

SinglePoint Group is the holding company for some of the most recognized industry leading brands, including Credit Bureau of Collections Canada (CBCC) and Collection Group of Canada (CGC). SinglePoint has been trusted to be Canada’s #1 outsourcing company since 1947. They are the one stop shop to fulfill all outsourcing needs including customer and sales excellence. But above all, SinglePoint is a client retention expert.

 

See also: Assistance Services Group

Company Headquarters
255 Consumers Road, Suite 400, North York, Ontario M2J 1R3, CAN
Phone
(800) 530-3328 Toll Free
Contact
https://singlepointgi.com/contact-us/
Hiring Location(s)
Canada
Support Services Group Logo
Industry
Outsourcing and Offshoring Consulting
Business Description

Support Services Group (SSG) is a global contact center providing top-notch customer care to leading brands worldwide. Their mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. With the right People, Technology, and Solutions, they offer unparalleled customer experience to all clients worldwide. They provide tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more!

Company Headquarters
300 South 13th Street, Waco, Texas 76701, USA
Phone
(254) 299-2700
Contact
https://supportservicesgroup.co/contact-us/
Hiring Location(s)
US