Compass Experience Labs's mission is to provide tailor-made customer service. They use clients' brand's voice, style, and tone to deliver a fully integrated customer experience that emphasizes quality as well as value. In doing so, they drive growth and put a smile on clients' customers' faces through exceptional customer service.
What Compass says:
"We partner with your business to determine your needs and provide the most appropriate solutions to drive growth. Compass creates unforgettable experiences between your brand and customers.
Our goal is to offer your business and customers authentic omnichannel experiences. We empower our employees and brands to provide the best around-the-clock service possible across multiple channels, including email, phone, chat, social media, and more."
NOTE: Some remote positions are location specific.
HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients.
