Customer Experience
Customer Experience
Acrolinx is the only AI platform that uses a unique linguistic analytics engine to “read” all your content and provide immediate guidance to improve it. Their technology is transforming how the world’s biggest brands create high-performing content. They do this by capturing your content goals within the Acrolinx platform and then by providing direct guidance and governance to help you achieve them.
Ada is the brand interaction platform that helps you purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be. With the Ada technology, they believe each customer and employee can receive a VIP experience that’s personalized, proactive, and accessible. Ada is a fully remote team.
Airship knows more, does more, or cares more when it comes to helping brands master mobile app experience (MAX). With the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management. Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required.
Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.
Antavo is an API-centric and no-code loyalty technology provider that builds comprehensive, enterprise-grade loyalty programs to foster brand love and change customer behavior for brands, retailers, and shopping malls. With a scalable and holistic loyalty logic, Antavo supercharges the marketing strategy of omnichannel and eCommerce companies and delivers a next-level shopping experience with best-in-class in-store capabilities.
ASAPP's artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences through their Contact Centers. Their Research & Development team is unparalleled, driving the advancement of AI, machine learning, speech recognition, robotic process automation, natural language processing and more.
Avtex, a TTEC Digital company, is a full-service Customer Experience (CX) consulting and solution provider focused on helping organizations build meaningful connections with their customers, members and constituents. Avtex offers a wide range of solutions and services to support CX Transformation planning and Orchestration of experiences for clients.
Bixal is a woman-owned, mission-driven organization determined to improve people’s lives through human-centered strategies and transformative technologies. They deliver on this promise by partnering with leading federal agencies to conceive and create powerful data-driven customer experiences. They take a people-absolutely-first approach to solving complex organizational challenges and gracefully balance cutting-edge technical chops with a deep sense of empathy and understanding. They’re a diverse group of strategists, designers, engineers, and thinkers and their common belief is that everyone has the right to an effective government. Bixal works to help their federal partners deliver a better customer experience to the American public and communities around the world. They offer numerous remote job opportunities.
What Compass says:
"We partner with your business to determine your needs and provide the most appropriate solutions to drive growth. Compass creates unforgettable experiences between your brand and customers.
Our goal is to offer your business and customers authentic omnichannel experiences. We empower our employees and brands to provide the best around-the-clock service possible across multiple channels, including email, phone, chat, social media, and more."
NOTE: Some remote positions are location specific.
Also see: Gladly
Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring – ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. NOTE: Remote positions are location-specific.
