Customer Experience

Customer Experience

Acrolinx Logo
Industry
Software Development
Business Description

Acrolinx is the only AI platform that uses a unique linguistic analytics engine to “read” all your content and provide immediate guidance to improve it. Their technology is transforming how the world’s biggest brands create high-performing content. They do this by capturing your content goals within the Acrolinx platform and then by providing direct guidance and governance to help you achieve them.

Company Headquarters
HQ: Invalidenstraße 73, Berlin, Berlin 10557, Germany
Phone
+49 30 288 848 330
Contact
https://www.acrolinx.com/contact/
Hiring Location(s)
Europe, US
Ada Logo
Industry
Software Development
Business Description

Ada is the brand interaction platform that helps you purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be. With the Ada technology, they believe each customer and employee can receive a VIP experience that’s personalized, proactive, and accessible. Ada is a fully remote team.

Company Headquarters
371 Front Street W Suite 314 Toronto, Ontario M5V 3S8 CAN
Phone
(877) 242-8232 Toll Free
Contact
https://www.ada.cx/contact
Hiring Location(s)
Canada, US
Airship Logo
Industry
IT Services and IT Consulting
Business Description

Airship knows more, does more, or cares more when it comes to helping brands master mobile app experience (MAX). With the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management. Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required.

Company Headquarters
HQ: 1225 West Burnside Street, Suite 401, Portland, Oregon 97209, USA
Phone
(855) 385-3155 Toll Free
Contact
https://www.airship.com/contact-us/
Hiring Location(s)
US, Europe
Alterna CX Logo
Industry
Software Development
Business Description

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

Company Headquarters
2803 Philadelphia Pike, Claymont, Delaware 19703, USA
Contact
https://alternacx.com/contact-us/
Hiring Location(s)
US
Antavo Logo
Industry
Software Development
Business Description

Antavo is an API-centric and no-code loyalty technology provider that builds comprehensive, enterprise-grade loyalty programs to foster brand love and change customer behavior for brands, retailers, and shopping malls. With a scalable and holistic loyalty logic, Antavo supercharges the marketing strategy of omnichannel and eCommerce companies and delivers a next-level shopping experience with best-in-class in-store capabilities.

Company Headquarters
107 Cheapside, London, EC2V 6DN, GB
Phone
+44 20 3954 6353
Contact
https://antavo.com/contact/
Hiring Location(s)
Asia-Pacific, UK
ASAPP
Industry
Software Development
Business Description

ASAPP's artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences through their Contact Centers.  Their Research & Development team is unparalleled, driving the advancement of AI, machine learning, speech recognition, robotic process automation, natural language processing and more.

Company Headquarters
HQ: One World Trade Center, 80th Floor, New York, New York 10007, USA
Phone
(212) 658-0990
Contact
https://www.asapp.com/company/contact/
Hiring Location(s)
US, Latin America
Avtex Logo
Industry
Information Technology & Services
Business Description

Avtex, a TTEC Digital company, is a full-service Customer Experience (CX) consulting and solution provider focused on helping organizations build meaningful connections with their customers, members and constituents. Avtex offers a wide range of solutions and services to support CX Transformation planning and Orchestration of experiences for clients.

Company Headquarters
HQ: 3500 American Boulevard West, Suite 300, Bloomington, Minnesota 55431, USA
Phone
(800) 323-3639
Contact
marketing@avtex.com
Hiring Location(s)
US
Bixal Logo
Industry
Business Consulting and Services
Business Description

Bixal is a woman-owned, mission-driven organization determined to improve people’s lives through human-centered strategies and transformative technologies. They deliver on this promise by partnering with leading federal agencies to conceive and create powerful data-driven customer experiences. They take a people-absolutely-first approach to solving complex organizational challenges and gracefully balance cutting-edge technical chops with a deep sense of empathy and understanding. They’re a diverse group of strategists, designers, engineers, and thinkers and their common belief is that everyone has the right to an effective government. Bixal works to help their federal partners deliver a better customer experience to the American public and communities around the world. They offer numerous remote job opportunities.

Company Headquarters
3050 Chain Bridge Road, Suite 305 Fairfax, Virginia 22030 USA
Phone
(703) 634-5701
Contact
info@bixal.com
Hiring Location(s)
US
Compass Experience Labs Logo
Industry
https://www.compassexperiencelabs.com/careers
Business Description

Compass Experience Labs's mission is to provide tailor-made customer service. They use clients' brand's voice, style, and tone to deliver a fully integrated customer experience that emphasizes quality as well as value. In doing so, they drive growth and put a smile on clients' customers' faces through exceptional customer service.

 

What Compass says:

"We partner with your business to determine your needs and provide the most appropriate solutions to drive growth. Compass creates unforgettable experiences between your brand and customers.

Our goal is to offer your business and customers authentic omnichannel experiences. We empower our employees and brands to provide the best around-the-clock service possible across multiple channels, including email, phone, chat, social media, and more."

 

NOTE: Some remote positions are location specific.

 

Also see: Gladly

Company Headquarters
638 East 5th Avenue, Columbus, Ohio 43201, USA
Contact
https://www.compassexperiencelabs.com/contact
Hiring Location(s)
Asia-Pacific, US
Cyara Logo
Industry
Software Development
Business Description

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring – ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. NOTE: Remote positions are location-specific.

Company Headquarters
HQ: 805 Veterans Blvd, 105, Redwood City, California 94063, USA
Phone
(650) 549-8522
Contact
https://info.cyara.com/contact-us
Hiring Location(s)
US, UK, Asia-Pacific