Customer Experience

Customer Experience

Dolly
Industry
Internet
Business Description

Dolly is the leading on-demand, final-mile delivery provider for big and bulky goods trusted by retailers like The Container Store, Lowe’s, Costco, Crate & Barrel, Big Lots!, and many more. They’ve built a national point-to-point delivery network with 10,000+ drivers (Helpers) with pickup trucks, cargo vans, and box trucks that are ready to provide on-demand delivery.

Company Headquarters
HQ: 901 5th Avenue, Suite 600, Seattle, Washington 98104, USA
Phone
(920) 378-6761
Contact
https://dolly.com/support
Hiring Location(s)
US
Five Star Call Centers Logo
Industry
Outsourcing and Offshoring Consulting
Business Description

Five Star Call Centers creates outrageously amazing customer experiences. It’s pretty simple. Passion. Authenticity. Happiness. They are passionate - over 35 years strong in the call center outsourcing industry. They are authentic – they genuinely care about their clients’ and their customers. They bring happiness – with each and every experience.

Company Headquarters
606 Gateway Drive, PO Box 13, North Sioux City, South Dakota 57049, USA
Phone
(605) 978-2121
Contact
https://fivestarcallcenters.com/contact-us/
Hiring Location(s)
US
FullStory Logo
Industry
Computer Software
Business Description

FullStory offers digital experience intelligence, on-the-fly conversion funnels, advanced search capabilities, video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products.

Company Headquarters
1745 Peachtree Street NW, Suite G, Atlanta, Georgia 30309, USA
Phone
(678) 453-8730
Contact
https://help.fullstory.com/hc/en-us/requests/new
Hiring Location(s)
US, Canada, UK, Europe
HGS
Industry
Outsourcing/Offshoring
Business Description

HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients.

Company Headquarters
4933 Lincoln Avenue Lisle, Illinois 60532 USA
Phone
(888) 747-7911 Toll Free
Fax
(630) 968-7383
Contact
talk2us@teamhgs.com
Hiring Location(s)
US, Canada, UK, Europe, Asia-Pacific
Hometime Logo
Industry
Hospitality
Business Description

Hometime is a leading Australian proptech company solving short-term rental management at scale. Their management platform pairs the industry’s top talent with world class technology to deliver an ultra-local and highly personalised five star experience to both our homeowners and guests. Since inception, they have generated over $100M+ in bookings and they are fast becoming Australia’s most trusted brand in the short-term rentals space.

Company Headquarters
161 Castlereagh Street, Sydney, New South Wales 2000, Australia
Phone
1300 616 299
Contact
https://hometime.io/sign-up/
Hiring Location(s)
Australia
Incentivio Logo
Industry
Computer Software
Business Description

Incentivio believes it's authentic relationships that powers their growth and fosters true collaboration across all their teams. They are passionate about helping their partners build stronger relationships with their own guests. That spirit of community starts with their consultative and customized approach to sales, implementation, customer success, and customer support. Incentivio wants to create connections that matter by working with clients' brands to develop a solution that fits the their own experiences!

 

Incentivio is the only restaurant digital platform that operates across the web, mobile and in-store channels to help restaurants acquire new customers, drive visits and spending, increase loyalty and engagement, reduce cost and drive incremental revenue.

 

They accomplish this by combining online ordering and white-label restaurant apps with loyalty, gift cards, machine learning upsells, customer data platform (CDP) analytics, a data-driven marketing suite, and guest journey management to give clients a powerful system to build relationships with their guests and drive digital revenue.

 

"At Incentivio, our authentic relationships power our growth and foster true collaboration across all our teams. We are passionate about helping our partners build stronger relationships with their guests. That spirit of community starts with our consultative and customized approach to sales, implementation, customer success, and customer support. We want to create connections that matter by working with your brand to develop a solution that fits YOUR experience!"

 

Also see: Bento Box

Company Headquarters
575 Boylston Street, Boston, Massachusetts 02116, USA
Phone
(888) 586-6624 Toll Free
Contact
https://www.incentivio.com/contact-us
Hiring Location(s)
US
LTVplus Logo
Industry
Internet Publishing
Business Description

LTVplus helps companies grow their online brands internationally with outsourced customer experience teams, who will help them make more money and integrate flawlessly with their business.

Company Headquarters
2701 West Okeechobee Blvd, Suite 201, West Palm Beach, Florida 33409, USA
Contact
https://www.ltvplus.com/contact-us/
Hiring Location(s)
US, Worldwide
Narvar Logo
Industry
Technology, Information and Internet
Business Description

Narvar is on a mission to simplify the everyday lives of consumers. They believe post-purchase is a critical phase of the customer journey. That's why they created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used their platform! Narvar's team works remotely.

Company Headquarters
3 East Third Avenue, Suite 211, San Mateo, California 94401, USA
Phone
(650) 585-9550
Contact
info@narvar.com
Hiring Location(s)
Middle East, US
OnProcess Logo
Industry
Transportation, Logistics, Supply Chain and Storage
Business Description

OnProcess "strips out the inefficiency and waste from your after-sales processes to reduce costs, improve customer service and hit sustainability targets." They are hiring remote customer service agents, remote engineers, and remote project managers.

Company Headquarters
HQ: 268 Summer Street, Boston, Massachusetts 02210, USA
Contact
https://www.onprocess.com/contact/
Hiring Location(s)
Latin America, Middle East, US
Open Access BPO Logo
Industry
Outsourcing/Offshoring
Business Description

Open Access BPO provides outsourced telemarketing services. is passionate about solving business problems and adding value to people’s lives. Every day, they improve customer experiences, user experiences, and digital experiences, enabling brands to connect meaningfully with their target markets around the world. All jobs are available to those in the Philippines.

Company Headquarters
HQ: 5920 South Rainbow Blvd, 8, Las Vegas, Nevada 89118, USA
Phone
(888) 888-1519 Toll Free
Contact
https://www.openaccessbpo.com/get-started
Hiring Location(s)
US, Asia-Pacific