Escalations

Qualfon is a full-service marketing solution and contact center service provider offering full customer lifecycle management: lead generation, end-to-end integrated marketing, multichannel customer engagement, and fulfillment. Qualfon helps companies reduce costs and deliver superior customer experiences. At peak, they have approximately 14,000 employees serving international brands across many industries, and their intelligent outsourcing locations span the United States, the Philippines, Guyana, Mexico, and Costa Rica.