Agent Certification and Development

NexRep is a leader in virtual contact center solutions, with more than 100 years of combined contact center leadership. By utilizing an innovative work model, and leveraging the fastest growing workforce in America – home-based agents – they are changing the face of the $300+ billion industry. Unlike conventional contact centers, NexRep recruits, contracts and certifies independent contractors who provide services to our clients from home. This unique partnership allows NexRep to support teleservice needs with an unlimited resource of experienced contact center professionals. They provide scalable, on-demand solutions to solve any challenge, no matter how big or small.