Senior Project Engineer – Remote

Location
Remote, United States of America
Job Type

Description

VC3 is seeking a Senior Project Engineer to join our Project Services Team! They will provide client on-boarding, technical expertise, and support to projects across a wide scope of clients, with an extensive array of technical environments and within our cloud.

This position will allow you to work alongside some of the most talented engineers in the country and afford you the opportunity to grow with an innovative managed services provider that has a 25-year history of providing a full range of IT solutions and is continuing to expand throughout the country.

The Senior Project Engineer will provide a high level of customer service to clients through excellent communication and detailed documentation. They will work with other Project Engineers and Project Managers to deploy equipment and tools, as well as provide technical expertise during the onboarding process.

Here's what we need from you:

  • High School diploma required; associate’s or bachelor’s degree preferred
  • 6+ years of experience in any combination of information system design, installation, configuration, troubleshooting, maintenance, and documentation; office automation/productivity applications specification, installation, operation, and maintenance
  • Strong knowledge of current IT concepts, issues, practices, methodologies, and trends
  • Good problem solving and decision making skills; ability to understand and analyze complex issues
  • Must be passionate about technology and delivering the highest level of customer service
  • Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality
  • Ability to deal effectively with customers, vendors, and peers
  • Great communication skills, ability to communicate technical concepts to non-technical audiences
  • Desire to make a difference!

These are the technical skills that you will need to have:

  • Knowledge of Microsoft server and client operating systems (Server OS: 2012, 2016, and 2019; Client OS: Windows 8 and 10)
  • Knowledge of Microsoft Active Directory infrastructure and maintenance
  • VMware ESX server knowledge
  • Experience with Microsoft Exchange 2010 / 2013 / 2016
  • Knowledge of cloud services such as Office 365, Azure, Google Apps and Amazon Web Services
  • General understanding of internet protocols including DNS, SMTP, IMAP, DHCP
  • Basic TCP/IP troubleshooting knowledge
  • Installation and troubleshooting of desktop client applications including Microsoft Office Suite and various antivirus clients
  • Installation, configuration, and maintenance of enterprise backup solutions
  • Understanding of client and server hardware configurations including redundancy and RAID architectures
The following aren’t required, but are highly desirable:
  • Pre-sales experience
  • Citrix experience
  • Hyper-V experience
  • Microsoft SQL server administration experience
  • Familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security

And, here is some additional info you will want to know:

  • Work Schedule: normally 8am-5pm, some scheduled work after hours and on weekends
  • Applicant selected will be subject to department of motor vehicles, credit, and criminal background checks including meeting eligibility requirements for access to classified information.
  • VC3 offers great benefits, including:
    • National health insurance coverage with two plan options
    • FSA (flexible spending account) for health and/or dependent care
    • HSA (health savings account)
    • Vision and dental plans for you and your dependents
    • 100% company paid basic life and long-term disability insurance
    • 401k with a company match
    • And more!

About VC3

VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting.

VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results.

We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.

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