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Data Analyst

Remote, United States of America
Job Type


For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary:
We are looking for a Data Analyst to join our Data Science department. The position is primarily aimed at population health reporting for our Convener clients, which typically include state agencies, hospital associations, and data exchange entities.  The Data Analyst will be responsible for using real-time and historical healthcare data to report on metrics and trends in a variety of areas such as utilization, diagnostic conditions, facility onboarding, data quality, platform user metrics, and platform notifications and related functionality. The Data Analyst will prepare, analyze, and review health care data; visualize data, interpret results, and provide recommendations; and manage relationships with our internal and external partners.
In addition, the Data Analyst will provide similar types of regular and ad-hoc analytic support to other internal and external customers such as our internal Product teams.
Key Responsibilities:
·         Extract data to build metrics or create/update Tableau dashboards to track success toward company, department, and customer KPIs
·         Share insights with customers regarding drivers of success or areas of opportunity
·         Research new ideas to help prioritize areas of focus
·         Consult with internal and external customers to develop new dashboards, metrics, KPIs, outcomes evaluation, or ROI
·         Respond to ad hoc analytic requests from internal and external customers
·         Understand and use the data warehouse and relational databases
·         Ensure accurate quality of deliverables by participating in peer review
Who you’ll work with:
·         The Data Analyst will work closely with other members of our Data Science department as well as many teams throughout the organization such as Conveners, Marketing, Strategy, Account Management, and Sales.
Required Experience:
·         Bachelor’s degree (or equivalent experience) in data science, analytics, mathematics, statistics, public health, economics, social science, or actuarial science.  Master’s degree preferred.
·         0-2 years of experience related to analytics work or equivalent combination of education and experience
·         Previous healthcare related industry experience a plus
·         Experience with data mining and visualization tools such Python and Tableau, as well as querying languages (SQL, etc.)
·         Knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint
·         Ability to meet deadlines, work with tight schedules, and manage multiple priorities under minimum supervision
·         Excellent verbal and written communication skills
·         Strong analysis skills
·         Strong attention to detail
·         Experience with cleaning, aggregating, and pre-processing data from varied sources.
·         Experience creating complex SQL queries for standard as well as ad hoc data mining purposes.
Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.
For more information on PointClickCare, please visit us on Glassdoor and LinkedIn
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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