Customer Service

Alterna CX is a leading experience management software company, among the top 3% of vendors globally recognized by Gartner. Alterna CX's AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Its machine learning tech then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX quality and customer loyalty.

Alvaria is the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM). They are technology innovators in call center software, cloud contact center solutions, workforce optimization and customer service experience. The future of customer experience takes shape with solutions that are scalable, resilient and secure.

Always On Call provides telephone answering service solutions 24 hours per day, 7 days per week, 365 days per year. They are always open, including all holidays, and never close for any reason. They seek local remote tele-receptionists to work 5 days a week, including at least one weekend day on either morning or evening shifts.  (NOTE: Must apply in person.)

AMC Health provides continuous visibility into individual patient’s health status by connecting patients to their clinical team on a real-time bases by expanding their care beyond the walls of hospitals, doctors’ offices and outpatient settings. This offers patients the “right care at the right time” to prevent or mitigate adverse events.
From the comfort of their own homes, patient’s biometric and behavioral data are collected utilizing innovative yet simple to use Bluetooth® devices. AMC Health’s technology and support solutions provide clinicians with a continuous picture of patients’ health and psychosocial status between physician visits. This transformation from episodic to continuous patient knowledge-based healthcare delivery is improving the effectiveness and efficiency of healthcare.

See also: Bright Health

American Express is a global services company that provides customers with access to financial products, insights and experiences that enrich lives and build business success. They know that with the right backing, people and businesses have the power to progress in incredible ways. Whether they’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, their colleagues are constantly striving to uphold their powerful backing promise to their customers and each other every day.

For generations, the key to their success has been the determination and resilience of their American Express colleagues. Now, as a globally integrated payments company, they work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success.

What American Express says about their global company:

"At American Express we create digital products and services that enhance the lives of our global, digitally-connected customers and deepen their relationship with us. We provide trusted and personalized digital experiences that meet people where they are and where they are going. All the digital products we create are underpinned by a deep appreciation and understanding of what our customers need and expect. Our focus on four core areas – Data & Technology, Platforms & Capabilities, Engaging and Intentional Experiences, and a Deep Partner Ecosystem – enables us to bring compelling experiences to our customers at every touch point."

NOTE: Most remote positions are location specific.

Also see: Empower